Director’s Letter

Brown and yellow butterfly on a leaf
I started my young life in a Korean orphanage and was rescued by my adopted, American family, at age 3. I was stricken at age 5 with a virus that medical doctors said was related to the “Polio family.” I was debilitated and had to wear a metal leg brace and use crutches during my childhood and adolescent years. I had several orthopedic operations by the 7th grade. One surgery caused me to be bedridden, and I needed instructional support to come to my home for weeks.

Because of my new life in the United States, a new language, new faces and an orthopedic disability, I was given an Individual Education Plan (IEP) during my elementary grades and received special education services with the eligibility of orthopedic services up to my senior year in high school. I attended mostly general education classes, enrolled in Adaptive Physical Education for years, Physical Therapy (PT), ongoing Speech and Language services (LAS), and needed continual Resource Specialist Program (RSP) for academic support.

I know this is why I was drawn to psychology as an undergraduate, school psychology and behaviorism in my post-graduate education, and ultimately wanted to work closely with children with disabilities.

I formed B.I.G. Solutions to be an enthusiast for those viewed by society as “the underdog.” We are a behavioral agency that exudes compassion for individuals with disabilities. We are passionate about inspiring others who might view individuals with disabilities as “disadvantaged, or inferior,” to understand that each person has something to offer and can develop personal growth.

Passion led us here
I am certain that there have been many individuals in my pathway who may have viewed me as the “Underdog,” including myself. However, it was through a supportive family, a helpful church community and being provided special education services that I was able to trudge through obstacles and become decreasingly seen as an “Underdog.” This is what inspired my passion to provide others with this same hope and opportunity for success.

I view my childhood, and everyday experiences, whether good or bad, as stepping-stones towards success.  When I talk of success, I am not speaking about monetary gains, status, degrees, popularity or fame. To me, success is the belief that I have a satisfying life, a productive life, and therefore “Quality of Life.”  I am grateful for those who encouraged me and supported me along this journey. I feel so very fortunate!

This success is what I want for EACH child!


With all sincerity,

Jennifer's signature


Executive Clinical Director